6 Helpful Staff Training Tips
Having well trained employees plays a big role in the success of your business. Multiple studies that have been conducted have shown that most successful companies are those that train their staff on a regular basis to equip them with latest skills and techniques that the industry demands. Regardless of the level of education that an employee has, it is not possible to hire an employee who already has the exact skills that your business needs. That is why it is very important to ensure that you to train your staff regularly to enable them execute your plan smoothly.
Staff training not only helps to equip your staff with technical and professional skills but it also shows that you actually care about them and you are determined to ensure that they realize their full potential. This not only helps to motivate them but it also fosters loyalty. But the big question is, how can you conduct staff training? In this article, we are going to give you proven staff training tips that you can implement in your organization.
1. Start small
One very important training staff tips that many employers usually overlook is starting small then rolling the training program to large group of staffs. Before you start the training program, it is very important to rehearse the program with small group of staff and use that to analyze the effectiveness of the training. Although some may say that this is actually a waste of time and resources, it is a very important exercise that will help expose weaknesses in the training program enabling you to fine tune the process in order to give your staff the best training.
2. Use web and video conferencing
Thanks to advance in technology it is now possible to train all your staff from different branches across the country without needing them to be on a certain physical location. Through web and video conferencing, you can train all your staff via high definition video and audio. They have wide arrays of features that will enable you still the skill that you wall to all your staff regardless of where they are. Some of the features include video webinar where you get to enjoy free slideshows, presentation, whiteboards as well as video and audio with up to 10, 000 participants, meeting control where you get to have full control over your meeting, interactive whiteboard where you get the opportunity to brain storming and visual ideas for faster decision making. ezTalks, is a reputable company that enjoys good reputation when it comes to installing quality web and video conference to help you train your staff. All their products are of high quality and comes with warranty.
3. Have quality training materials and instructors
One very important training tips for sales staff is to ensure that you have right training instructor and materials. The person as well as the materials that you use will play a big part in determining the success of the training. The instructor that you choose must be well vast with the goals and objective of your company. He/she must be a good communicator and motivator. Having right and quality training materials is also very important because at the end of the training, the material used will become valuable source of future reference.
4. Make measurable objectives and outcomes
It is very important to ensure that you provide training that is relevant to the skills that you want your employees to attain or the information that they need to expand their work horizon. Ensure that you seek the services of professional instructors who understands your mission and vision and are able to articulate it to all your staff in order to boost their productivity. If external training providers are not able to meet your training needs, you can design an internal training program that has specific outcomes and measurable objectives.
5. Keep the training short but objective
A report released recently by sales performance international warned that too much training can make your staff to lose focus. Employees can sometimes be anxious to have highly competent staffs but the reality is that your staff just like any other person cannot retain hue amount of content at one single time. The report went ahead to conclude that multi day staff training is actually waste of money and resources because 50% of information learned during the training will be forgotten within 5 weeks. You should be very careful not to over train your staff because it can lower their confidence thus lowering their productivity.
6. Reward specific achievements
Your staff especially sales staffs are usually driven by goals. This makes achievement based training an excellent option. However, generalizing your team success will not be very effective. It is important to always use specifics in order to make the success more meaningful and tangible.
In conclusion, by implementing the above staff training and development tips, you will be able to equip them with unique technical skills that will enable them realize their full potential. However, to get the best out of your staff, you need to make sure that the training is objective and corresponds to your company's mission and vision.