Refund policy


eztalks has a simple price model. There is no subscription, no commitment. You pay when you use the product and service. You add funds to your eztalks account first, and only we charge you when you purchase our products and services, such as buying phone numbers or sending messages. You can request a refund for the balance of your eztalks account, and we will charge the 10% (or 1 USD minimum) process fee for the refund. All spending for using all eztalks services will not be refunded to you.
eztalks has the full right to resist a refund request if it reasonably believes that:
1. If you breach any of the clauses in the Terms of Service Agreement
2. If eztalks has the reason to believe that you are using one of its products or software for unlawful or deceitful purposes or if the user’s account is being used unlawfully or deceitfully by a third party.
Once approved, refunds are processed within five (5) business days. The fund will automatically be applied to your credit card or the original payment method. Please allow up to seven (7) business days for this to be reflected on your credit or bank card balance.

Late or missing refunds

If you have confirmed that no refund has been posted after seven (7) business days, please get in touch with us at email [email protected].