Refund policy


eztalks has an easy price model. There is no subscription, no commitment. You just pay when you use the product and service. You add funds to your eztalks account first and only we charge you when you purchased our products and services, such as buying phone numbers or sending messages. You can request a refund for the balance of your eztalks account, we will charge the 10% process fee for the refund. All spending for using all eztalks services will not be refunded to you.
eztalks has the full right to resist a refund request if it reasonably believes that:
1. If you breach any of the clauses in the Terms of Service Agreement
2. If eztalks has the reason to believe that you are using one of its products or software for unlawful or deceitful purposes or if the user’s account is being used unlawfully or deceitfully by a third party.
Once approved, refunds are processed within five (5) business days. The fund will automatically be applied to your credit card or original method of payment. Please allow up to seven (7) business days for this to be reflected on your credit or bank card balance.

Late or missing refunds

If you have confirmed that no refund has been posted after seven (7) business days, please contact us at email [email protected].